Frequently Asked Questions

1. What's the cost after the 1-month free trial?

At Inovera we offer 3 tiers of affordable pricing plans. Pricing is based off of website visitors and chat bot interactions. Our pricing plans can be found by clicking 'Pricing' in the navbar above.

2. How often will I receive reports about my chatbot's performance?

You'll receive detailed reports about your chatbot's use every two weeks, helping you understand it's effectiveness and your businesses areas of improvement.

3. Can I integrate the chatbot with other tools and platforms I currently use?

Yes! Our chatbot integrates seamlessly with many popular platforms via Zapier, allowing for efficient data flow and task automation.

4. What happens if my chatbot doesn't know the answer to a user's question?

Whenever the chatbot encounters questions it can't answer, we take note of it. We then continuously update its knowledge base to improve its responses and coverage over time.

5. Are there any hidden fees beyond the annual cost?

No, the annual fee covers all the features and services mentioned. There are no hidden fees.

6. Can I request custom integrations outside of what's offered with Zapier?

While our primary integration is through Zapier, which connects with numerous platforms, we're open to discussions about custom integrations based on your specific needs. Let's chat about how we can best support your business requirements.